How do I set up my restaurant in Auest?
Setting up your restaurant is simple. After signing up, our onboarding wizard will guide you through adding your menu, setting up payment methods, and configuring your POS system. The entire process takes about 15 minutes.
What hardware do I need to get started?
Auest works on any device with a web browser. For optimal performance, we recommend tablets or computers with touch screens. We also support receipt printers, cash drawers, and barcode scanners.
Can I import my existing menu?
Yes! You can import your menu via CSV or connect directly to popular menu providers.
What payment methods are supported?
We support credit cards, Apple Pay, Google Pay, cash, gift cards, and most local payment gateways.
Are there any setup or hidden fees?
No hidden fees. We offer transparent monthly pricing with no setup cost. You only pay for the plan you use.
Can I change my plan later?
Yes, you can upgrade or downgrade your plan anytime from your dashboard.
How long does implementation take?
Most restaurants are up and running within 24 hours. Our team provides free setup assistance.
Can I use Auest offline?
Yes, Auest supports offline mode. Sales are saved locally and synced when the connection is restored.
Is there a mobile app?
Yes, we have a mobile app for iOS and Android for order management and reporting on the go.
Which accounting software can I connect to?
You can integrate with QuickBooks, Xero, and Zoho Books directly from your settings.
Do you support delivery platforms?
Yes, we integrate with Uber Eats, DoorDash, Deliveroo, and more. Orders sync automatically.
Can I connect to my loyalty program?
Yes, we support most major loyalty platforms via API or pre-built connectors.
Is my data encrypted?
Yes, all data is encrypted in transit and at rest using industry-standard TLS and AES-256 encryption.
Are you GDPR compliant?
Yes, Auest is fully GDPR-compliant. We provide data export, deletion, and consent management tools.
Who has access to my restaurant data?
Only you and your authorized team members have access. We never share your data with third parties.