Lounge Captain

Smart order management with instant communication between customers and the kitchen

Lounge Captain Smart In-Hall Order Management

Say goodbye to delays and recurring errors in order handling! If you're aiming to improve service quality and speed up operations in your restaurant hall, Aurest's Lounge Captain System is your ideal tool. This smart system connects service staff and the kitchen in real time, ensuring high coordination and delivering a professional customer experience.

What is the Lounge Captain System?

Lounge Captain is a digital application available on Android and iOS, used by service staff in the dining hall to record and send orders directly to the kitchen. It streamlines real-time order tracking with the ability to make changes or respond to customer inquiries instantly.

Why Choose Lounge Captain? Key Benefits

Install the app and connect it directly to the system database

Record orders easily via the app or self-service screens

Tracks the order status in real-time through the kitchen screen to ensure delivery

Ensure customer satisfaction and log feedback after delivery

Features of Lounge Captain and Why You Need It in Your Restaurant

Reduces Reliance on Paper Tickets

Minimizes operational errors by eliminating paper-based orders

Improves Service Speed & Efficiency

Boosts kitchen-dining communication for faster service.

Accelerating order tracking

Real-time order tracking to reduce delays and improve workflow

Ensuring customer satisfaction

Fast, organized service to ensure customer satisfaction.

Easy order changes

Easily modify or cancel orders based on customer preferences

Customize order display by priority

Features of Lounge Captain and Why You Need It in Your Restaurant

How can I purchase Lounge Captain?

To purchase directly, click the “Order Now” button, and you will be redirected to the CRM platform.

Choose the appropriate package and complete the purchase process to have the Lounge Captain added to your account automatically.

To add the Lounge Captain, you must be a subscriber to Aurest. If you’re not a subscriber, you can subscribe here
Dedicated Technical Support: Our technical support team is available 24/7 to assist you.

FAQ

A digital app that simplifies the recording, sending, and real-time tracking of orders in the restaurant hall.

• Real-time order transmission without delays.
• Reduced errors and improved accuracy.
• Instant adjustments based on customer needs.

Activation occurs automatically after purchase through Aurest CRM or via our sales team by installing the app

Yes, Lounge Captain runs on tablets or any Android-based device

Through the control panel, you can adjust how orders are displayed and configure settings to suit your team

Aurest’s technical support team is available 24/7 to assist and resolve any technical problems.

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