Smart order management with instant communication between customers and the kitchen
The Lounge Captain system from Aurest is the ideal solution to improve order management efficiency within the restaurant. It enables direct and quick communication between customers, the lounge captain, and the preparation department, helping to reduce errors, speed up order delivery, and enhance the customer experience. If you’re looking for an innovative way to develop lounge management and improve coordination among the team, the Lounge Captain system is the tool you need!
Lounge Captain is an app available on both Android and iOS, providing flexibility to run it on various devices. The app enhances the customer experience by streamlining communication between the service staff and the kitchen, enabling real-time tracking of orders, modifications, or responding to customer inquiries. Thanks to this system, there's no longer any delay in transferring orders or misunderstandings between the lounge and the kitchen, ensuring a smoother and more accurate experience!
It boosts efficiency and enables faster, more professional service.
The system guarantees precise order entry and provides timely, real-time updates.
It alerts you when an order is ready, eliminating the need for waiting or manual follow-up.
The system provides reports on lounge performance and service speed.
Orders can be quickly modified or canceled as per the customer's request.
Know the status of each order directly without manually checking with the kitchen.
To purchase directly, click the “Order Now” button, and you will be redirected to the CRM platform.
Choose the appropriate package and complete the purchase process to have the Lounge Captain added to your account automatically.
To add the Lounge Captain, you must be a subscriber to Aurest. If you’re not a subscriber, you can subscribe here
Dedicated Technical Support: Our technical support team is available 24/7 to assist you.
Lounge Captain is a digital system that helps improve communication between customers and the kitchen, contributing to faster service and fewer errors by tracking orders in real time.
Instant order status updates without the need for direct communication with the kitchen.
Reducing human errors by receiving digital orders directly.
Improving work efficiency through instant communication between the lounge and kitchen.
The ability to modify orders in real-time based on customer needs.
You can purchase the appropriate package through the Orest CRM website, and Lounge Captain will be automatically activated and linked to your account, or you can contact our technical support for assistance.
You can customize the settings of Lounge Captain through the Orest control panel, where you can:
✔ Adjust the order display and font size.
✔ Sort orders by priority or order time.
✔ Customize notifications related to order status.
You can contact our 24/7 technical support team for assistance with any technical issues or inquiries related to activation and usage.
You can customize the settings of Lounge Captain through the Orest control panel, where you can:
✔ Adjust the order display and font size.
✔ Sort orders by priority or order time.
✔ Customize notifications related to order status.
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